Refund Policy

Refund Policies

Per Session Payment Plan

  • Full refund if you cancel anytime before your second class
  • No refunds after second class in a session except in special circumstances
  • Credits or refunds may be issued in the event of government restrictions*
  • No makeup classes for missed classes
  • With a coach recommendation, you may transfer to a higher or lower level program at any time and your payment will be re-calculated accordingly. Any additional fees will be due upon transfer. If the program you are transferring to is less expensive than what you already paid, a refund or credit for the difference will be provided
  • No refund on memberships after second class under any circumstances

Monthly Payment Plan

  • Full refund if you cancel anytime before your second class
  • No refunds after second class in a session except in special circumstances
  • Credits or refunds may be issued in the event of government restrictions*
  • 45 Day cancellation policy prior to next payment due date
  • With a coach recommendation, you may transfer to a higher or lower level program at any time and your monthly payment will be re-calculated accordingly. Should there be an overage in what you had already paid, a credit for the difference will be provided.
  • No makeup classes for missed classes
  • One “Snow Day” is allocated per 2 months of the registration period that you do not pay for. These are intended for unforeseen class cancellations should they occur. If we do not cancel any classes, you get these free. If we are forced to cancel more than the allocated “Snow days”, you will receive a refund for overage of cancelled classes
  • No refunds for memberships after second class under any circumstances

Emergency Shutdowns/Health Restrictions

In the event of an emergency closure due to government restrictions, mandated closures (eg. Covid-19 restrictions) or acts of God (Floods, Earthquake, etc);

  • If the disruption is likely to be short-term (less than 3 months):
    • Monthly payment plans will be paused and re-calculated when they resume
    • Disrupted classes will be rescheduled at the soonest possible dates
    • Refunds or credits may be considered on a case-by case basis
  • If the disruption may be long-term (3 months or more)
    • Future Monthly payments will be stopped
    • Credits for a future registration will be issued for any remaining classes already paid for
    • For monthly plans, any remaining “Snow Days” will be pro-rated into credits issued